Swarovski Products FAQs (2024)

FAQs

What are the weaknesses of Swarovski? ›

Answer. Swarovski's SWOT analysis highlights its strong brand reputation and innovation as key strengths, balanced by high prices and dependence on the luxury market as weaknesses.

Unfortunately they believe having large volumes of loose Swarovski components in the marketplace is not in their strategic plans for future of their brand and is impacting their high-end finished goods market. SWAROVSKI IS NOT CLOSING DOWN – They are restructuring and refocusing their business.

Depending on the circ*mstances, the product may be repaired, replaced with the same product, or substituted with a product of comparable value. Unfortunately, in the case of a product substitution, Swarovski is unable to guarantee that the exact same product or design will be provided.

The condition of a Swarovski crystal plays a significant role in determining its value, as a piece in pristine condition - without any chips, scratches, or missing elements - will undoubtedly fetch a higher price.

The family-owned Swarovski Crystal Business posted growth of 4 percent to 1,832 million euros for the year 2023 and a 10 percent like-for-like increase amid a slowing luxury market, and a volatile geopolitical and macro-economic environment.

Swarovski competitors include Cartier and Tiffany & Co. Swarovski ranks 1st in Employee Net Promoter Score on Comparably vs its competitors.

They are not made very well. The cost is in the Swarovski crystals used on the watches. If you have money to burn and just want a piece of pretty jewelry then go for it. Sometimes they keep good time sometimes they don't.

Swarovski delivers a diverse portfolio of unmatched quality, craftsmanship, and creativity. Founded in 1895 in Austria, the company designs, manufactures and markets high-quality crystals, genuine gemstones and created stones as well as finished products such as jewelry, accessories and lighting.

Alternative crystal brands

Fortunately there are two other great quality crystal brands on the market, that are similar to Swarovski: Preciosa and Zodiac. PRECIOSA Preciosa rhinestones are widely available and they produce top quality cut glass components to rival Swarovski.

High-grade crystal, such as Swarovski, are usually made of silicon dioxide combined with trace amounts of lead. A cubic zirconia is always a man-made stone made mostly of zirconium dioxide with yttrium, magnesium, and calcium.

Does Swarovski have a lifetime warranty? ›

SWAROVSKI OPTIK offers a lifetime warranty against defects in materials or workmanship on the optical system of our products for products purchased by US and Canadian residents from an authorized SWAROVSKI OPTIK North American dealer.

Avoid contact with water and other fluids – especially acidic liquids, sonic cleaners, and commercial jewelry cleaners containing ammonia or alcohol. These types of liquid can damage both the plating and the crystals.

The quality of Swarovski and Pandora is comparable. Both are high-quality, have durable materials, attractive designs, and well-made jewelry. However, the items of Pandora are more sold and more loved by people which might be due to their designs, customization options, affordability, and easy availability.

Swarovski crystal has a Mohs hardness of between 6-7 so its susceptible to scratches and chipping from wear and tear but at the same time it's harder than standard glass.

Swarovski has established itself as a luxury brand in the crystal market. The brand value and reputation contribute to the higher price point.

Con – Although they do glimmer beautifully upon purchase, they may eventually lose some of their original sparkle. While you might still enjoy wearing your Swarovski twenty years from now, your crystal may not retain the same glimmer it once had.

The company's name has become synonymous with genuine crystal. Swarovski's specialised manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency and unmatched brilliance.

Crystals could fall out and the metal may lose its shine. However, should you treat your piece right, they will stay beautiful. Even with low maintenance, you can enjoy having a piece for about five to seven years. However, if you take good care of it, Swarovski jewelry is meant to last you a lifetime.